COO and VP of Operations Search for Multi Unit Hospitality

Operations leadership is where hospitality companies are won or lost. The wrong COO costs you eighteen months and a few hundred basis points of margin. The right one changes the trajectory of the business. We recruit Chief Operating Officers, Senior Vice Presidents and Vice Presidents of Operations, and Regional Directors for restaurant groups, hotel portfolios and service companies with multiple locations.

Built by operators

Our founder ran multi unit, full service hospitality operations for nearly two decades before moving into executive search. That matters, because the resume of an operations executive rarely tells you what you need to know. We assess candidates on the things that actually determine success in the seat: span of control, labor and scheduling discipline, four wall P and L ownership, new unit openings, franchisee or GM development, and the ability to lead through a sponsor transition or a turnaround.

Who we serve

Private equity sponsored restaurant and hotel platforms building out a leadership bench after close. Founder and family owned groups bringing in their first true COO. National multi unit brands replacing a regional or divisional operations leader. In each case the search is retained, confidential, and run through a single point of contact.

How the search runs

Candidates are identified directly from companies that look like yours, most of them not on the market. Each is vetted thoroughly before you see them, and a qualified slate is presented in weeks. Fees are capped, every placement carries a guarantee, and there are no incremental charges for travel, sourcing or administration. We stay engaged until the right leader is in the seat.

If you are building or rebuilding the operations bench, we welcome the conversation.